プライバシーポリシー

Our philosophy on personal information protection
At Malltail Japan (hereafter referred to as "this company" or "our company"), we operate under a management philosophy of eliminating national boundaries on the Internet and creating a free, flat, and fair society globally. Our goal is to create a shopping environment that surpasses borders. In doing so, our company handles a great deal of personal information, including that of our customers and trade partners. As a business that handles the personal information of customers and trade partners who utilize our services, we believe we have a social responsibility to recognize the importance of this and to utilize and protect your personal information appropriately. Additionally, we pay the utmost attention to the protection of personal information, and we promise to continue our constant efforts in the appropriate handling and safe management of your personal information. This company views the protection of personal information as a critical aspect of carrying out its business activities, and has established the following "privacy policy."
Privacy Policy
1.
This company obeys all laws and ordinances and other standards regarding personal information as set by the Japanese government.
2.
When providing Internet service and personal information is acquired from a customer, the customer will be notified of the service centers and so forth that can be used at our company, and personal information will be collected to an appropriate degree after agreement.
3.
This company carries out measures to protect against and rectify illegal access of, loss, destruction, manipulation, or leaking of personal information.
4.
Collected personal information is handled within the scope of the purposes of use as set in this company's privacy policy. Verification procedures are put in place and carried out in order to confirm that personal information is not used outside the scope of these purposes of use.
5.
This company faithfully responds to personal information related inquiries and requests such as disclosure requests from customers.
6.
This company continually carries out improvements to the system and structure of our personal information protection management.
About the handling of personal information
1.
Definition of personal information
Referred to in this document as "personal information" is information among that which our company saves, such as member ID, E-mail, Primary Phone, Billing Address, Date of Birth, and purchase history, that by one or many combinations can be used to identify a designated individual.
2.
About the handling of personal information
This privacy policy serves as notice of our company's system of using information gathered through this website. Please read this privacy policy before using the website and before providing personal information. By using this website, customers agree to the regulations detailed in this privacy policy. This privacy policy is subject to change. All changes to the regulations set forth in this privacy policy are published. We recommend confirming the contents of the privacy policy whenever visiting the site in order to guarantee a full understanding of our personal information using system.
3.
Purposes of use
This company uses personal information only within the scope of the following listed purposes. Additionally, we guarantee your personal information will not be used beyond this scope with the exception of cases in which we have received your consent or those allowed for by the Act on Protection of Personal Information (hereafter referred to as the "Personal Information Protection Act") or other laws and ordinances related to personal information.
1)
Membership management
2)
Simplification of the member registration process when using services requiring member registration with our company or affiliate companies.
3)
Notifications regarding essential matters during the normal business operations of this website (including email notifications)
4)
Advertisements, publicity, and sales offers for products from our site and third parties (including email notifications)
5)
Distribution of our mail magazine
6)
Calculation of checkout totals and billing
7)
Provision of services such as point and billing services
8)
Research and analysis of marketing data and development of services
9)
The creation of statistical data to be presented to affiliate or partner companies
10)
The accomplishment of duties our company has been entrusted with in the case of being entrusted with the handling of personal information by another company
11)
In exercising our rights or fulfilling obligations based on contracts, laws, and so forth
12)
Employee recruitment
13)
Consideration of possible business collaborations.
4.
Information distribution
We reserve the right to share information with government agencies or other companies in order to protect against or investigate misuse. We reserve the right to share information while investigating illegal acts that have occurred in the past in order to protect against actual or potential illegal acts and unapproved transactions whenever law allows for it.
5.
Joint use
This company shares personal information with other companies within its corporate group as detailed below as necessary in the achievement of our purposes of use.
Jointly used personal information: member ID, name, e-mail, primary phone, billing address, date of birth, purchase history Scope of joint users: this company's parent company and that parent company's subsidiaries Purpose of joint use: as published in the above "purposes of use" section Joint use manager.
6.
Account protection
Your password is a very important aspect of your account. Please use unique numbers, letters, and special characters in creating your malltail password and do not reveal it to anyone else. If you share your password or personal information with others or your account information leaks due to your own actions, all actions that are conducted under your name are your responsibility. Regardless of the reason, if your password has been revealed, please notify malltail immediately and change your password.
7.
About security
Whenever you offer personal information on this website, we use the business level SSL (Secure Sockets Layer) encryption method to encode the information in order to protect against unauthorized access by a third party. We strive to guarantee the security and safety of the personal information that has been deemed necessary at our company through the use of SSL encrypted communications. Additionally, your personal information is managed strictly based on our preset management standards. We have a protection policy to protect against access, loss, destruction, modification, or leaks of your personal information and protect against viruses through the installation of firewalls and the preparation of anti-virus measures.
8.
About cookies
Cookies are a method of saving specific information in a customer's computer about activities carried out when using a web page such as use history or user input. When the same page is accessed again, the website can use the cookie information to change its presentation from customer to customer. At this company, we use cookies and your customer information together within the scope of achieving our purposes of use. It is possible to refuse receipt of cookies from our website by changing your browser's settings, but in some cases this may cause our website or the services offered on our website not to function normally, so please be aware of this in advance.
9.
About opting out of action targeting advertising and cookies
This company engages in an action targeting advertisement service. In order to acquire history information from customer visits to the site, we use cookies have been created through a partner website. (however, they do not include any information that can identify the customer as an individual) The cookies recorded by our company's website and web services are used only for the purposes of advertisement delivery and are not used for any other purpose or for the gathering of personal information. It is possible to opt out of receiving these cookies if you do not desire this advertising service.
10.
Requesting notification of purposes of use or the disclosure of, revision to, or a stop to the use of your personal information
In the case that you would like to request notification of our purposes of use, or the release of, corrections to the contents of, additions to, or deletions to your personal information, a stop to its use or its removal, or the blocking of its provision to a third party, we will receive your request at the below listed personal information customer consultation center. When sending a request as an account holder, please fill out the required request form, and send it as confirmation of your identity to our personal information customer consultation center. After it is confirmed that the individual who sent the request is the account holder or their proxy, measures will be taken in accordance with laws and ordinances, and a response will be sent by document or by email. If the request does not meet the requirements determined by law, or if the release of information is determined to be denied under the Personal Information Protection Act or other personal information protection related laws, the information may not be provided. Additionally a predetermined handling fee and shipping cost will apply when sending notification of our purposes of use or disclosure of personal information, so please be aware of this in advance.
11.
Disclaimer
The information, contents, materials, and products (including software and infrastructure installation) and other services on our company's website and web services are provided with careful attention to "the extent to which they can be provided." We do not guarantee any statements made in the information and content or by these materials and products. We assume that customers agree to use our website and web services using their own judgment and responsibility.
The contents and format of our website and web services may be subject to change, revision, or cancellation without notice. Please be understanding of this. Also, regardless of the reason, this company is not to be held responsible for any damages that result from updates to information or delay to or cancellation of website operations.
Updates to site policy may be carried out by this company without notice. When changed, the updated site policy will apply, so please be aware of this in advance. In the case that you would like to request notification of our purposes of use, or the release of, corrections to the contents of, additions to, or deletions to your personal information, a stop to its use or its removal, or the blocking of its provision to a third party, we will receive your request at the below listed personal information customer consultation center.
About the handling of personal information
1.
Definition of personal information
Referred to in this document as "personal information" is information among that which our company saves, such as member ID, E-mail, Primary Phone, Billing Address, Date of Birth, and purchase history, that by one or many combinations can be used to identify a designated individual.
2.
About the handling of personal information
This privacy policy serves as notice of our company's system of using information gathered through this website. Please read this privacy policy before using the website and before providing personal information. By using this website, customers agree to the regulations detailed in this privacy policy. This privacy policy is subject to change. All changes to the regulations set forth in this privacy policy are published. We recommend confirming the contents of the privacy policy whenever visiting the site in order to guarantee a full understanding of our personal information using system.
3.
Purposes of use
This company uses personal information only within the scope of the following listed purposes. Additionally, we guarantee your personal information will not be used beyond this scope with the exception of cases in which we have received your consent or those allowed for by the Act on Protection of Personal Information (hereafter referred to as the "Personal Information Protection Act") or other laws and ordinances related to personal information.
Reception center
Please contact our company at the following reception center for any questions, business, or opinions about our privacy policy:
*Personal Information Customer Consultation Center
 Malltail Japan Inc.
 4-2-3 2F,Tokai,Ota-ku, Tokyo, 143-0001 Japan
 E-mail: privacy(at)Malltail Japan.co.jp

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